Installation/Upgrade



  Installation Instructions using CD or download

    Windows:

  • -- Insert CD (or download from the ftp site). The Software installer will automatically launch.
  • -- Follow the prompts to install the software.
  • -- Microsoft Visual C++ 2010 x86 Redistributable Setup will be launched. Accept the
      license terms and click "Install".
  • -- Click "Finish" to complete install.
  • -- Follow the instructions in Obtaining a License to receive a license.
      • Mac:

    • -- Insert CD or download from download location, open Finder window and navigate to
        the mounted CD volume.
    • -- Double click on the "Mac" folder.
    • -- Double click on the "GeniePro240.dmg" file. This mounts a disk image called "Genie
        Pro 2.4" and opens a Finder window.
    • -- Double-click on the "Genie Pro 2.4" Installer package icon to launch Installer.
    • -- Follow installer instructions.
    • -- Follow the instructions in Obtaining a License to receive a license.

    Upgrading to Version 2.4

    Windows:

  • -- Uninstall Genie Pro V2.3, if desired (Recommended) (Start->All Programs->Genie Pro->
      Uninstall Genie Pro)
  • -- Install Version 2.4 as indicated in the installation instructions above.
  • -- Follow the on screen install instructions. Install Genie Pro version 2.4.
  • -- To receive a new license, follow the instructions in Obtaining a License.
      • Mac:

    • -- Uninstall Genie Pro V2.3, if desired. (Recommended) (Drag the Genie Pro application
        icon to the trash-advanced users see box at right.)
    • -- Install version 2.4 as indicated in the installation instructions above.
    • -- Follow the on screen install instructions. Install Genie Pro version 2.4.
    • -- To receive a new license, follow the instructions in Obtaining a License.





Converting to Version 2.4

If you have Version 2.3 with a current Maintenance and Support Agreement, Version 2.4 is a free upgrade. Contact us to see how you can upgrade to version 2.4.

Upgrade to V2.4

Don't Have a Current Maintenance and Support Agreement?

Find out how you can upgrade to Genie Pro Version 2.4 even if you do not have a current Maintenance and Support contract.

Get Genie Pro 2.4

For Advanced Users (MAC):

Issue these commands in the Terminal:

To uninstall Genie Pro:

cd /Applications

sudo rm -rf "Genie Pro.app"

To uninstall the Genie Pro support files:

cd "/Library/Application Support"

sudo rm -rf "Genie Pro"